18/07/2008 12:57

Workaround to Sudden Loss of Internet Access Problem

Date Published : 8 July 2008

Date Last Revised : 14 July 2008

Overview : Microsoft Update KB951748 is known to cause loss of internet access for ZoneAlarm users on Windows XP/2000. Windows Vista users are not affected.

Impact : Sudden loss of internet access

Platforms Affected : ZoneAlarm Free, ZoneAlarm Pro, ZoneAlarm AntiVirus, ZoneAlarm Anti-Spyware, and ZoneAlarm Security Suite

Recommended Actions -

Download and install the latest versions which solve the loss of internet access problem here (English only):

Once you have installed the new version of your product go to "start > windows update" and re-install the Microsoft patch.

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